Privacy Policy Agreement
Updated: February 2024
Opt-out provisions: DO NOT USE MY DATA
I. INTRODUCTION. REGIONAL PATTERNS (CALIFORNIA)
CareMinds Inc. is committed to safeguarding your privacy. This Privacy Policy outlines our approach to data protection and details the kinds of information we might collect and process when you engage with the “Solver” software application on mobile devices (referred to as the “App” or “our App”).
“Personal data” refers to any information relating to an identifiable individual, whether the identification is direct or indirect, particularly through data or other specific factors like physical, physiological, mental, economic, cultural, or social identifiers.
This Privacy Policy is applicable to all individuals and entities accessing the App (“Users”).
As defined under the GDPR, we act as the data controller, except where stated otherwise.
PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY FOR DETAILS ON HOW YOUR PERSONAL INFORMATION MAY BE HANDLED. BY UTILIZING THE APP, YOU ACKNOWLEDGE YOUR UNDERSTANDING, AGREEMENT, AND ACCEPTANCE OF THESE TERMS.
ATTENTION CALIFORNIA RESIDENTS:
Under the California Consumer Privacy Act of 2018 (CCPA), residents of California have rights to:
- Request categories of personal information processed;
- Inquire about the sources from which personal information is collected;
- Understand the purpose behind processing user personal data;
- Know the categories of third parties with whom personal information may be shared;
- Request specific personal information collected about them, provided the requested data is sufficient for identification.
Navigate through this Privacy Policy:
PERSONAL INFORMATION
Insights into information categories, sources, and processing purposes >>
According to the CCPA, personal information excludes de-identified or aggregated consumer data.
SHARING
Details on how information may be shared >>
Note: All third-party data processors are service providers bound by agreement to serve a business purpose.
OPT-OUT OPTIONS
To opt out of personal data processing, contact us at service@careminds.org. Deleting the App may be necessary if functional data cannot be maintained without processing.
For device settings to opt out of sharing device identifiers and geolocation data, refer to the instructions below >>
REQUESTS
For requests on access, portability, or deletion of personal data, email us at service@careminds.org with the subject “Your rights to maintain confidentiality in the state of California”.
Verifiable requests require:
- Sufficient information for verification, including name, address, and email. Additional security questions may be asked.
- Detailed description of the request for proper understanding and response.
Note: We may request further information for verification. Personal information from requests is used solely for verification and not for any other purpose, and will be deleted once the verification purpose is fulfilled.
Response to verifiable consumer requests is within forty-five (45) days. Only two requests per customer per year are required to be responded to.
EQUAL RIGHTS
Exercising rights will not result in discriminatory treatment. However, certain services may be affected if personal data is deleted.
SALE OF DATA
We do not sell personal data to third parties.
II. INFORMATION WE PROCESS
Categories of processed information include:
Functional Information
Necessary for contract performance between you and us. Without this, full App functionality and services cannot be provided.
Activity Information
Includes technical access to your device’s camera or photos for image analysis and file saving. User consent is required for accessing and using images or files.
User Content
Text, images, and AI-generated content via the App. Usage is at your own risk and under applicable law compliance. OpenAI, L.L.C. is engaged for AI content creation. For OpenAI’s privacy practices, see Section IV.
Contact Information
Collected when you contact us. Stored and processed for effective response and service provision.
Automatically Processed Information
With permission, third-party technologies analyze data sent by your device (e.g., ID for Advertisers). Information processing begins upon permission granting. Withdrawal of permission is possible; see opt-out options in Section VIII.
Device Details
Device identifiers and other details are reported when accessing the App.
Processed Data Types:
– Device information: type, OS, model, screen attributes, battery life, performance metrics.
– Internet connection details: carrier, network type, IP address, session times, speed.
– Location data: IP address, geographical codes, language, time zone.
– Other identifiers: user IDs.
– App-related information: name, API key, version.
– Cookies and similar technologies for App operation optimization.
– Log file information: access requests and interactions with the App.
– Ad-related data: interaction with ads within the App.
– In-App events: user engagement and activities.
Automatic data processing technologies and their control are beyond our direct oversight. For third-party data profiling and processing, refer to Section IV.
Payment Information
Handled by our e-commerce provider (Apple) for in-app purchases. We do not access your payment details.
Access “in-app” purchase rules directly from the App Store.
III. PURPOSES OF PROCESSING YOUR PERSONAL DATA
Our objectives include:
- (a) Service provision using functional and automatically processed information.
- (b) App improvement through user behavior analysis.
- (c) Interest-based advertising and personalized content delivery.
- (d) Communication for feedback, marketing, and support.
- (e) Fraud prevention, legal enforcement, and user safety assurance.
- Changes to processing purposes will be communicated via Privacy Policy updates.
IV. SHARING OF YOUR INFORMATION
Information sharing follows the guidelines in this Privacy Policy, adhering to the U.S. Digital Advertising Alliance’s principles.
We select third-party services to ensure user data protection but cannot ensure total security during transmission to third parties.
Information from cookies, log files, and device data may be shared with third-party advertisers for targeted advertising.
We engage third-party providers for service delivery and improvement:
Entity name |
Services performed |
Entity location |
Link to Privacy Policy |
Google Cloud Platform |
Cloud storage provider / ad management service provider |
U.S.A. |
|
Amplitude Inc. |
Analytics service provider |
U.S.A. |
|
AppsFlyer Inc. |
Analytics service provider |
U.S.A. |
|
Firebase (Google LLC) |
User authentication, analytics and marketing service provider |
U.S.A. |
|
Mathpix, Inc. |
Optical Character Recognition (OCR) service provider (Image & PDF digitizing software) |
U.S.A. |
https://mathpix.com/privacy
For rules and regulations regarding User Content see Mathpix Terms of Use: https://mathpix.com/terms (subsection “User Content”) |
OpenAI, L.L.C. |
AI-generated content provider |
U.S.A. |
https://openai.com/privacy/
To learn more about applicable terms with respect to User Content, visit |
Wolfram Alpha LLC |
Technology and knowledgebase service provider |
U.S.A. |
|
Qonversion Inc. |
In-App subscription implementation and revenue analytics service |
U.S.A. |
For detailed services and privacy options, consult the respective websites and policies.
Links to third-party sites/services or access from such sites are not covered by our privacy practices.
Disclosure of personal information may occur as required by law, for safety, fraud prevention, or in business transfers.
V. INTERNATIONAL DATA TRANSFERS
We operate globally, with data transfers to various jurisdictions, potentially under different data protection laws.
Data transfers aim for appropriate protection levels, with encryption and security checks on hosting organizations.
VI. DATA RETENTION PERIOD
Personal data is retained as necessary for service provision and legal compliance. Requests for data erasure can be made.
VII. EXERCISING YOUR RIGHTS
Rights include data access, correction, deletion, and processing restrictions. Contact us at service@careminds.org for rights exercise.
Automatic processing objections and direct marketing opt-outs may require contacting third-party services.
EU residents may contact our representative for privacy inquiries: privacy@CareMinds.com.
VIII. OPT-OUT INSTRUCTIONS
Marketing Tracking Opt-out:
– Manage tracking permissions in device settings (Settings > Privacy > Tracking).
– Disable personalized ads (Settings > Privacy > Apple Advertising).
Location Data Opt-out:
– Disable location services for the App (Settings > Privacy > Location Services).
IX. SECURITY MEASURES
We employ industry standards for data security, including encryption and technical safeguards.
Despite efforts, absolute security cannot be guaranteed. Security breaches will prompt notifications in compliance with the law.
X. CHILDREN’S PRIVACY
The App is not designed for individuals under eighteen (18). Use by minors requires parental consent and supervision.
XI. PRIVACY POLICY UPDATES
Regular updates to this Privacy Policy will be posted with any changes.
XII. CONTACT INFORMATION
For questions regarding this Privacy Policy, contact us at service@careminds.org.
Copyright ©2024 CareMinds Inc.